Privacy Policy
Last updated: January 5, 2026
This Privacy Policy explains how sohopoppers.co.uk (“we”, “us”, “our”) collects, uses, and protects your personal data when you visit or make a purchase from our website.
SohoPoppers is a trading name of Soho Essentials Ltd.
1. Information We Collect
When you use our website or place an order, we may collect:
Name
Billing and delivery address
Email address
Order details
Any information you provide when contacting us
When you visit our website, we may automatically collect:
IP address
Browser and device information
Pages visited and interactions
Cookies and similar technologies
We do not knowingly collect personal data from anyone under the age of 18.
2. How We Use Your Information
We use personal data to:
Process and fulfil orders
Communicate with you about your order
Provide customer support
Improve our website and services
Meet legal and regulatory obligations
Prevent fraud and misuse
We do not sell your personal data.
3. Legal Basis for Processing
Under UK GDPR, we process personal data based on:
Contract – to fulfil your order
Legal obligation – accounting, tax, and compliance
Legitimate interests – improving services and preventing fraud
Consent – where required (e.g. cookies)
4. Sharing Your Information
We may share personal data with trusted third parties where necessary, including:
Payment processors
Delivery and logistics providers
Website hosting and technical service providers
Legal or regulatory authorities where required by law
All third parties are required to protect your data and use it only for agreed purposes.
5. Cookies
We use cookies and similar technologies to:
Enable essential website functionality
Analyse website usage
Improve performance and user experience
You can manage or withdraw cookie consent through your browser settings or any cookie controls provided on our website.
6. Data Retention
We retain personal data only for as long as necessary:
Order and transaction data: as required by law
Customer communications: for support and record-keeping
Analytics data: anonymised where possible
7. Your Rights
Under UK data protection law, you have the right to:
Access your personal data
Correct inaccurate data
Request deletion of your data
Restrict or object to processing
Request data portability
Withdraw consent where applicable